Acceptable Use Policy

All Storm Internet customers are bound by the following Terms of Service. The following is the Acceptable Use Policy that may be updated from time to time. Please consult this site periodically for the most recent revision.

No Storm Internet Customer Shall:

1. Do anything illegal or anything that adversely affects Storm's legal interests. The following list is non-exclusive, and should not be considered license to commit other illegal activities not specified below. All illegal activity is prohibited, and Storm will cooperate fully with any law enforcement officials and/or agencies investigating and/or prosecuting such activities
1. Cracking (Hacking) -- attempts to access accounts or systems other than the user's own accounts or systems or an account or system that the user has been explicitly authorized to access is illegal under federal and provincial law.
2. Child pornography -- as defined by Canadian law. This is strictly prohibited and dealt with quickly and harshly.
3. Pyramid schemes or fraud -- are illegal under a number of Federal, provincial and Local laws.
4. Theft of services -- attempts to utilize services that are not contracted for is considered theft and will be dealt with as such.
5. Harassment -- use of Storm's network to harass or threaten (in the legal sense of those terms) any other person is prohibited.

A guide to legal resources on the Internet is located at http://www.faqs.org/faqs/law/ Please consult an attorney if you are unsure of the legal status of your activities.

 

2. Do anything that threatens the integrity of Storm's network or the utilization thereof by other persons.
1. Denial of Service (DOS) attacks -- no customer will commit a DOS attack against any Storm customer's host, or any other host on the Internet. Similarly, no Storm customer will willfully or negligently allow incitement of others to attack any host on Storm's network, or any other host on the Internet.
2. RBL -- No customer shall do anything that could get any portion of Storm's IP space put on the RBL (Realtime Black List) as maintained by MAPS (http://www.mail-abuse.com) or other similar organizations, or perform activities that would cause portions of the Internet to refuse to route traffic to any portion of Storm's IP space.
3. Perform actions that cause unusual load on Storm servers (for example, mail servers, web servers, usenet servers, name servers, etc.), that cause slowness or denial of service to other Storm customers.

 

3. Do anything that threatens the Internet or any other network
1. No customer shall take actions that cause any portion of the Internet, or the Internet as a whole, to become unusable to any other portion of the Internet, or the Internet as a whole.
2. No customer shall take actions that degrade the usefulness of the Internet, or any portion of the Internet, either through network degradation, flooding of usenet or email or so on.

 

4. Spam -- no customer shall send unsolicited commercial email, unsolicited mass mailings, spam or flood usenet newsgroups, or anything of that sort. If you have questions about what is allowed and what is not, please refer to http://spam.abuse.net, and/or email support@storm.ca for clarification.
1. No spam may originate from Storm IP space.
2. No spam may advertise sites or services located on Storm IP space (even if the spam originates elsewhere), or IP space which receives IP transit over the Storm IP network.
3. No Storm customer shall use third party mail servers to relay spam. This is considered a DOS attack on the third party and will be treated as such. d. No customer shall participate in pyramid schemes or email chain letters.

Furthermore, all Storm Internet Customers must:

1. Maintain and enforce on their clients a TOS/AUP similar in scope and intent to this document.
2. Maintain a policy requiring proper "From" and/or "Reply-To" headers for email and usenet postings.
3. Maintain proper security on their mail server, to prevent the mail server from being used as a "spam amplifier" by third parties. Servers must restrict "email relaying". (Not applicable to customers who do not maintain a mail server.)

Storm reserves the right to terminate or interrupt any account in part or in full without refund for violation of these Terms of Service. In all but the most extreme or serious cases, good faith attempts will be made to resolve an issue without interruption of service. In cases where service has been terminated or interrupted, resolution will be handled on an individual case basis, at Storm's sole discretion.

For further explanation of any portion this document, and the terms set herein, or to determine whether your intended activities are permissible under the terms of this document, please contact us.