Storm is pleased to introduce the ConnectPlus Support plan, as part of our ongoing commitment to excellence in customer service. The ConnectPlus Support plan provides you with enhanced access to our local professional tech experts. We promise to never redirect your call to an overseas call centre.
If you are looking for premium local customer support, then ConnectPlus is for you!
ConnectPlus Support covers data speeds and response times relevant to your chosen internet plan. ConnectPlus Support covers all connections provided by Storm including your modem, router, or VOIP telephone equipment. It also covers most other internet connected devices in the home. Storm will make reasonable efforts to support 3rd party hardware and internet application software.