Email Hub
Everything you need to access and manage your @storm.ca email address.
Email Hub
Everything you need to access and manage your @storm.ca email address.
All your Email Management
tools in one place
Here are the basic tools you need to access and manage your @storm.ca email address. If you would like to access your inbox through your own email application (Thunderbird, Outlook, etc.) you can follow the instructions in our email setup guide.
ATTENTION: We are currently in the process of migrating to a new email system. All of the old tools (mail forwarding, vacation mail, password changing, etc.) are temporarily unavailable. Thank you for your patience and understanding.
Webmail Inbox
Log in to your @storm.ca inbox to read/send messages.
Mail Forwarding
Start/stop forwarding your email to another account.
(Temporarily Unavailable)
Vacation Email
Heading out of town? Activate automatic replies.
(Temporarily Unavailable)
Email Aliases
Manage your email aliases for domains hosted by Storm.
Password
You can update or change your password whenever you need.
Still need support?
We have a strong commitment to each and every one of our customers to deliver the best experience possible.
If you are having trouble accessing or using your @storm.ca email address, please open a support ticket.
Open a New Ticket
Or Call Us
Before calling, please:
-
- Have your account number on hand (found on your invoice)
- If you are calling about a technical problem:
- be ready to help us troubleshoot by having access to all related hardware and devices (routers, modems, computer, etc.).
- try to reset your modem/router beforehand (unplug for 30s, replug)
Toll-Free Customer Support
Hours of Operation
Billing:
Monday-Friday 9am-5pm
Technical Support*:
Monday-Friday 8am-8pm
Saturday-Sunday 10am-2pm
*Commercial clients with a support contract get 24/7 support and assistance.
CONTACT US
Head Office
1760 Courtwood Crescent
Ottawa, ON K2C 2B5
TOLL-FREE: 1-866-257-8676
Rediscover Customer Service.
HOURS OF OPERATIONS
Support Hours:
Monday-Friday 8am-8pm
Saturday-Sunday 10am-2pm
Sales Hours:
Monday-Friday 8am-4pm
Billing Hours:
Monday-Friday 9am-5pm
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