CHOOSE YOUR DSL PLAN

Digital Subscriber Line (DSL) and Fibre-To-The-Neighbourhood (FTTN) services are delivered to your home over the phone lines. This is the fastest and most affordable service available! Service areas are limited to mainly urban areas that are within town or city limits.

Fill out an application if you are close to a town or city.

Advanced 10

Perfect for multi-device, fast and unlimited online experiences with streaming.

$44.00
  • Up to 10 Mbps Down
  • Up to 1 Mbps Up
  • UNLIMITED DATA
BEST SELLER

Advanced 15

Fast and unlimited online experiences and streaming with faster downloads.

$49.00
  • Up to 15 Mbps Down
  • Up to 1 Mbps Up
  • UNLIMITED DATA

Ultimate 25

For multi-devices, super fast online experiences, streaming and file sharing.

$52.00
  • Up to 25 Mbps Down
  • Up to 10 Mbps Up
  • UNLIMITED DATA

Ultimate 50

The fastest multi-device, smart home, streaming and file sharing.

$61.00
  • Up to 50 Mbps Down
  • Up to 10 Mbps Up
  • UNLIMITED DATA

Basic

Great for email, web browsing, and online banking.

$27.00
  • Up to 6 Mbps Down
  • Up to 800 Kbps Up
  • 2 GB Data/Month

Starter

Great for email, web browsing, music streaming and internet-TV.

$32.00
  • Up to 6 Mbps Down
  • Up to 800 Kbps Up
  • 75 GB Data/Month
most popular

Advanced

Unlimited email, web browsing, music streaming and internet-TV.

$39.00
  • Up to 6 Mbps Down
  • Up to 800 Kbps Up
  • UNLIMITED DATA

How fast is DSL?

DSL packages currently span from 6Mbps download and 1Mbps upload, to 50Mbps download and 10Mbps upload. Depending on what you use your connection for and how many users are simultaneously using the internet, different levels of download and upload speed will be required. Standard internet browsing and research can be easily handled by a 6Mbps download speed for multiple users. Larger packages will be required for users streaming video, and even more so if there are multiple users streaming simultaneously.

Can I get DSL?

If the area you are in has DSL infrastructure in place, and your home has both working telephone wiring in it and a connected phone jack, you are ready for DSL service. Fibre based packages are available in major city centres at this time.

What if I cannot get DSL?

DSL has a broad reach in Ontario and Quebec, but is primarily available in cities, towns and villages. If you live in the areas of Lanark County, North Dundas, Ottawa Valley South or the United Counties of Leeds and Grenville, we may be able to provide wireless high-speed service.

Can I use a DSL connection on more than one computer?

Yes you can. To do this, you will need a router. Routers are available for rent from Storm at a price of $12.95+HST/month. If you would like to purchase the router, please speak to a Storm sales representative. You may also purchase your own router from an electronics store. Storm will not provide technical support on routers that are not rented from Storm without ConnectPlus.

Will I need to be home for dry loop activation?

Yes. For most dry loop installations, Bell will dispatch a technician to the location for the set up.

What if I do not have telephone service?

If you do not have an active Bell (or Bell reseller) land line, a Dry Loop service is installed on the line that allows DSL signal to pass. There is a small monthly charge associated with the Dry Loop.

How long does it take for my service to be activated?

5-6 business days from time of application.

How does the application process work? What can I expect?

Once your application is submitted and approved, an order for your DSL will be placed. Within one or two business days you will be contacted to confirm the date that your service is slated to be activated, along with having any hardware needs confirmed for delivery or pick up.

What can affect the speed of my DSL service?

The quality and speed of your DSL service can be affected by unfiltered telephones or alarm systems that use the telephone lines. Distance from where the DSL service originates, condition or quality of the telephone lines used to provide the service can also affect speed.

Do I have to use a modem provided by Storm?

Yes. You can rent the modem for $10.49 per month, with unlimited ConnectPlus, or buy it for $139.95, which includes one year of ConnectPlus.

What are telephone filters? Do I need them?

Some clients will experience a static, hum, or very quiet volumes on their telephones once their DSL service has gone live. Telephone filters are devices placed between the telephone jack and your telephone to ensure that there is no audible effects of having the DSL enabled on your telephone line. Storm suggests one filter per phone in the house. They are available for purchase at a cost of $6.00+HST per filter.

I need to have my hardware delivered, how does that work?

Storm sends its modems via courier. There is a $15 fee for each courier delivery. If you live within Ottawa, we will send the modem by local courier, if you live outside of Ottawa, your modem will be delivered by Federal Express. If you would like to provide an address other than the service address for delivery of your modem, we can certainly accommodate that request.

If you are purchasing only filters, we will send them by Canada Post in a regular postal envelope. There is no additional courier fee for filters shipped by postal mail.

Is there a charge for installation?

There is a $49.95 +HST one-time charge for all packages.

What happens if I have DSL and cancel my telephone service?

If your service is a standard DSL connection, then you must maintain the attached analog telephone service. If you are cancelling your telephone service, we can replace your standard DSL service with a dry loop connection.

PS: IF YOU HAVE DSL SERVICE AND YOUR TELEPHONE IS DISCONNECTED FOR ANY REASON YOUR DSL WILL NO LONGER WORK.

All prices quoted are subject to applicable taxes.
  • Modems are required for all services and are available for rent or purchase through Storm.
  • Installation and hardware purchase fees must be paid prior to receiving service.
  • An additional $5/month “Dry-Loop” charge will apply if there is no active Bell landline.

WHAT THE DIFFERENT NUMBERS MEAN?

How fast can I download things with your speeds?

Storm InternetFile Size6 Mbps10 Mbps15 Mbps25 Mbps50 Mbps
Email10 KBinstantinstantinstantinstantinstant
E-book2 MBinstantinstantinstantinstantinstant
MP3 Song3 MBinstantinstantinstantinstantinstant
Movie 720p4 GB105 mins55 mins36 mins22 mins11 mins
HD Movie 1080p10 GB4.4 hours2.3 hours91 mins55 mins27 mins
Blu-Ray Movie20 GB8.7 hours4.6 hours3 hours109 mins55 mins

How much data am I using?

  Quantity Estimated Usage
General Usage
Web Pages Browsed6,7001 GB
Text Only Emails Read250,0001 GB
Downloading
Pictures2201 GB
Music Files2401 GB
E-Books3501 GB
Movies11.5 GB
30 minute TV Show61 GB
60 minute TV Show31 GB
Streaming
SD Videos1 hour1 GB
HD Videos1 hour1.5 GB
YouTube Video (3 minutes)30 hours1 GB
Radio130 hours1 GB
Netflix SD1.5 hours1 GB
Netflix HD1 hour3 GB
Skype/Facetime
On-line Call30 hours1 GB
Video Call6 hours1 GB
Online Gaming
MMO RPG31 hours1 GB
FPS Gaming15 hours1 GB
Xbox/Wii/PS320 hours1 GB
Facebook Games150 hours1 GB